Full Service Call Centers

What comes to mind when you think about the words “Call Center?”   Call Centers date back as far as the 1960’s, when many large businesses had a group(s) of representatives that would reach out to other people or businesses, to share information about offers that the business had, or to relay “need-to-know” information about their business, that they otherwise wouldn’t know.

Call Center techniques have vastly evolved over the decades, but it is still a vital strategy that businesses use; to reach out and connect on a personalized level to deliver information, especially for customer service functions.

Secure Asset Management offers a Full Service Call Center, with the expertise and resources necessary to manage the life cycle of your Accounts Receivables. Let’s talk about what “full service” really means, but first – let’s change the vision in your mind right now; that a call center representative is an “automated voice” that sends out relentless calls that only end up causing more damage than good to your customers and your business.

Our “Centralized In-House” team of call center professionals is not automated, nor do we get into heated debates over who is right, wrong or indifferent. It is our focus to remain calm and professional – at all times! Our #1 priority is to contact your customers – on your behalf, as an extension of your business; to inquire about the status of your Accounts Receivables, and to work with your customers in a dignified manner, to come up with solutions that best support your bottom line results and in a post-haste manner.

Secure Asset Management’s Full Service Call Center will seamlessly and

effectively manage all your Accounts Receivables functions from…               

Invoicing

Inbound and Outbound Follow Up and Follow-Through

Assessing Client Resources

Resolve Customer Inquiries

Reduce Days Sales Outstanding

Arbitration and Litigation Support Strategy

We will be transparent with all communications on your behalf, to not only meet, but rather exceed your needs and also the needs of your customers as well; with thorough Call Center capabilities that result in maximum returns to improve your cash flow, and magnify long-term Customer Relationships.

We will make certain that we remain in contact with you and your customers, to keep you updated and informed on your call center management, and Guarantee our time and resources are worthy of your utmost trust in our work.

How Proven Industry Results, Deliver Magnified Return on Investment.

When we commit, We Deliver! It is our promise to help you with your Asset Management, through and with the support of our centralized in-house call center, to deliver to highest quality services in the industry.

With Secure Asset Management’s suite of Business Process Outsourcing (BPO) services, you will increase your opportunity to grow and profit, in ways that you never thought possible. Our call center works firmly together with our other (BPO) services, to protect your finances and to keep your business healthy and viable – for a long time to come.

When you are choosing an Asset Management Partner, it is quintessential to choose a trusted, experienced and results-oriented company with – proven industry results!  Secure Asset Management always makes every connection; whether that is with you or your customers; with same quality, care and consideration that you would, to ensure that we reflect the same integrity of your business.

The Moment of Truth!

To help you better understand some of the benefits of outsourcing your Call Center management to us, here are just a few examples that will make a dramatic difference for your overall business Results…

Eliminate the burden from your own operations to Free up Staff for more important functions

Seamless Customer Service for Sales Follow-up

Increased Return on Investment (ROI) for overall business service requirements

Enhanced Customer Relationship Management: with outstanding orders to review any questions, concerns, or upsell opportunities.

The time is NOW to give Secure Asset Management a call (469) 568-0900 so we can customize a Call Center strategy for your business, and put systems in place that are necessary, to take your business from – Good to Great, before it’s too late!